Real Estate Professional
How long has Fidelity National Home Warranty been
in business?
Is Fidelity National Home Warranty affiliated with Fidelity National Title
and Chicago Title?
When will the demand for payment be sent to escrow?
Does Fidelity National Home Warranty cover KNOWN pre-existing conditions?
How long do I have to add coverage to the contract?
After the contract has been in force for 30 days or longer, can the homeowner
add
optional coverages or upgrade the contract?
When does the homeowner receive renewal information on their contract?
Does Fidelity National Home Warranty offer contracts on homes over 5000
square feet or multi-unit dwellings?
When will homeowners receive their copy of the contract?
Who does the homeowner call to receive service?
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How long has Fidelity National Home
Warranty been in business?
The combined companies have been in business since 1974. Chicago Home
Warranty (formerly Continental Home Warranty) was established in 1974
and purchased by Chicago Title in spring of 1999. Fidelity National Financial,
Inc. purchased Fidelity National Home Warranty (formerly Western Home
Warranty & Alliance Home Warranty) in August of 1998. First quarter
of 2001, both companies now owned by Fidelity National Financial, Inc.
from Fidelity National Home Warranty.
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Is Fidelity National Home Warranty
affiliated with Fidelity National Title and Chicago Title?
Fidelity National Home Warranty, Fidelity National Title and Chicago
Title are all owned by Fidelity National Financial, Inc.
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When will the demand for payment be
sent to escrow?
Demand for payment will be sent to escrow within one hour of placing
an application in normal circumstances, but can also be sent upon request.
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Does Fidelity National Home Warranty
cover KNOWN pre-existing conditions?
Fidelity National Home Warranty covers UNKNOWN pre-existing conditions.
Please call if you need additional clarification.
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How long do I have to add coverage
to the contract?
You can take up to 30 days after the close of sale/escrow date to add
additional coverage, providing that the item is in good working order.
Coverage shall commence upon receipt of premium, and will expire one
year after the close of sale/escrow.
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After the contract has been in force
for 30 days or longer, can the homeowner add optional coverages or upgrade
the contract?
After the contract has been in force for 30 days or longer, the homeowner
can only add coverage or make changes at the time of yearly renewal.
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When does the homeowner receive renewal
information on their contract?
The homeowner should start receiving the information approximately 3
to 4 months prior to expiration of contract. Four (4) notices are sent
to the property address or alternate address, if applicable.
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Does Fidelity National Home Warranty
offer contracts on homes over 5000 square feet or multi-unit dwellings?
Yes. Please call our applications department for special price quotes
at:1-800-862-6837
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When will homeowners receive their
copy of the contract?
The homeowner should receive their copy of the contract within 10 business
days after Fidelity National Home Warranty is in receipt of premium due.
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Who does the homeowner call to receive
service?
The homeowner can fill out our online service request or call our Service
Department at: 1-800-308-1420 to set up a service call or obtain service
information.
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Buyer
My new home is in great condition! Why should I
buy a home warranty?
How long will my home be under warranty?
How do I make a claim?
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My new home is in great condition!
Why should I buy a home warranty?
If your home is in good condition, the expense may not be necessary.
However, when you do need to pay for repairs, the costs can mount quickly.
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How long will my home be under warranty?
Our home warranty policy is effective for one year upon receipt of payment,
with a renewal option on expiration.
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How do I make a claim?
Call us at 1-800-308-1420 or click on Service Request to submit a request
on-line.
Upon receiving a request for service, FNHW will contact a qualified subcontractor
within 3 hours during normal business hours and 48 hours on weekends
or holidays. The subcontractor will then call you to schedule a convenient
appointment during normal business hours. Special considerations and/or
efforts will be made for service requests that render the home uninhabitable.
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Seller
I have an older home. Will I have to pay more
for a service contract?
How do I make a claim?
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I have an older home. Will I have
to pay more for a service contract?
No, our home warranties cover any home no matter what its age, as well
as any manufacturer or brand of appliance and systems. (edit)
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How do I make a claim?
Call us at 1-800-308-1420 or click on Service Request to submit a request
on-line.
Upon receiving a request for service, FNHW will contact a qualified subcontractor
within 3 hours during normal business hours and 48 hours on weekends
or holidays. The subcontractor will then call you to schedule a convenient
appointment during normal business hours. Special considerations and/or
efforts will be made for service requests that render the home uninhabitable.
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Real
Estate Professional 
